frequently asked questions

to check the status of your order, log into seekskincare.com, go to the "my orders" section in your account, and select the order you want to track. you can also scroll to the bottom of the website and click on "my orders" to view the status. for any further queries, contact us with your order id and email.

your satisfaction is our utmost priority, if you face any kind of issue with the product please contact us with the order id to get instant redressal.

animal cruelty is a big no for us, so we're proud to say that all our products are cruelty-free and vegan.

fragrances in skincare products can cause allergies and skin irritation, so our skinimalist regime is formulated without any added fragrance.

there is no added colour in our products, all of them are created with natural composition.

yes, our products are suitable for all skin types. we recommend conducting a patch test prior to full application to ensure compatibility with your skin.

thank you for understanding that an order once shipped cannot be canceled but if you receive any damaged product, please feel free to contact us.

• damaged or defective items: if you received a damaged or defective product, email info@seekskincare.com with your order number, relevant images of the item, and a description of the issue.
• incorrect items: if you received an incorrect product, email info@seekskincare.com with your order number and details about the incorrect item.

returns can only be initiated for damaged, defective, or incorrect items, and all returned items must be in their original packaging, unused, and in the same condition as when you received them. we reserve the right to refuse returns that do not meet these criteria. For further assistance or questions, contact us at info@seekskincare.com or call 1800-123-4670.

kindly refer to the outer mono carton/box for checking the expiry date of the product.

check the outer mono carton to check the products expiry date.

click on the forgot password and a link will be shared to your registered email id from which you can easily set up a new password.

we accept payments in cod. online payments will soon be available in our website.

orders
prepaid orders and orders above rs.1500 for cod gets free shipping.

we are proud to say that all our products are made in india and are certified and licensed.

face wash, gel moisturizer, cream moisturizer, and spf are all available in two sizes.

yes, our products can be used by both men and women.

take a picture of yours with our products applied on your face and share it on your instagram by tagging us. if your picture has what we are looking for, we will feature you.

we are immensely happy to inform you that none of our products contain any type of nasties.

we put a lot of priority in keeping the environment clean and taking actions which makes our products sustainable. our packaging is recyclable and environment friendly.